About MTM Services
Our Team
Scott Lloyd
President and CEO of MTM Services, is a widely-recognized expert in access to care, service costing and data measurement
Why I Do What I Do video
Annie Jensen, LCSW
Chief Operations Officer, Senior DLA-20 and National Council Consultant
Why I Do What I Do video
Joy Fruth, MSW
Lead Process Change Consultant and Senior National Council Consultant
Why I Do What I Do video
Charlie Grantham
IT and Process Optimization Consultant and National Council Consultant
Why I Do What I Do video
David Swann, MA, LCAS, CCS, LPC, NCC
Senior Integrated Healthcare Consultant and Sr National Council Consultant
Why I Do What I Do video
Kyle Caron, MPH, MBA
MTM Data Analyst and Administrative Operations Consultant
Jenny Ganaway, LCSW
DLA-20 Consultant
Kathy Hagen, LICSW
Same Day Access Consultant
Katherine Schroeder, LMHC, MCAP, QCS
Process Change Consultant
Leighanne Gerstbrein, M.A., B.S., CHES
Wellness Consultant, Exercise Physiologist, & Nutrition Coach
Jennifer Hibbard, LPC
JIT Operations Consultant and National Council Consultant
Leslie Jackson
Criminal Justice Relationship Consultant
Randy Love
CIO of SPQM, Data Consultant
Scott McFarlane
Criminal Justice Relationship / Interaction Consultant
Willa Presmanes, M. Ed., M.A.
Medical Necessity/UM Consultant, Co-Author of the DLA-20 and Senior National Council Consultant
David Lloyd
MTM Founder
In 1995, MTM Services was founded by David Lloyd using proven, data driven change to assist teams with service delivery.
Today, after his retirement in 2023, MTM Services continues to lead and drive innovation for providers desiring to achieve meaningful outcomes in today’s healthcare reality.