These free videos were developed by MTM to help providers meet the challenges caused by COVID-19. We applaud every provider that is working hard to ensure clients receive the care they need and hope that these videos are helpful.
Implementing Rapid Change in the COVID Era Part 1
MTM consultants discuss HIPAA compliance while working from home, collaborative documentation in a telehealth environment and addressing telehealth challenges, including a patient in crisis.
Implementing Rapid Change in the COVID Era Part 2
MTM consultants discuss maintaining Same Day Access, centralized scheduling, outcome measurement procedures and Just-in-Time prescriber scheduling in a telehealth environment.
Administering DLA-20 Remotely
Annie Jensen shares timely tips about using the DLA-20 in this time of social distancing.
Just in Time Scheduling
Scott Lloyd talks about how to support consumers – including those needing prescription medicine – in the midst of COVID-19
Maintaining Back Office Administrative Processes in a Remote Environment
Kyle Caron and Michael Flora discuss strategies to keep administrative processes going via teleworking.
Group Therapy Through Telehealth Works!
David Swann shares five success factors for group treatment using telehealth.
Centralized Scheduling with Decentralized Staff
Joy Fruth explains how centralized scheduling can be beneficial for keeping your “decentralized” workforce productive and engaged with their clients.
Supervision in a Telehealth Environment
Michael Flora and Kyle Caron talk about ways to coach your staff for optimal results with a remote workforce.
Timely Tips for Ramping Up Telehealth In Behavioral Health Settings
David Swann gives timely tips for ramping up telehealth across your practice covering subjects from crisis, to signatures.
HIPAA@Home Compliance
Practical compliance tips from Charlie Grantham for those working from home
Same Day Access with Joy Fruth
Part One: How to provide Same Day Access during a pandemic
Part Two: 5 steps to virtual Same Day Access
Collaborative Documentation with Michael Flora
Part One: Introducing consumers to CD in a telehealth environment, including documenting your notes and updating your script. Part Two Part Three
A thank you message from Scott Lloyd, President of MTM Services
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Responding to COVID-19 with MTM’s Driving Transformational Change Grant
In early 2020, we announced the MTM Driving Transformational Change Grant for organizations committed to change, but unsure how to achieve it … To learn more, click below.
National Council for Behavioral Health - Resources for COVID-19
Donate to the National Council COVID-19 Relief Fund
AMA RELEASES SPECIAL CODING ADVICE RELATED TO COVID-19
New guidance from the AMA provides special coding advice during the COVID-19 public health emergency. One resource outlines coding scenarios designed to help health care professionals apply best coding practices. The scenarios include telehealth services for all patients.